Founders' Rate Available
Founders' Rate Available
Every Google Review Deserves a Response
Every Google Review Deserves a Response
Every Google Review Deserves a Response
We respond to every review automatically, in your voice, so you build trust and rank higher on Google without spending hours every week.
We respond to every review automatically, in your voice, so you build trust and rank higher on Google without spending hours every week.
We respond to every review automatically, in your voice, so you build trust and rank higher on Google without spending hours every week.
$129/month for founding clients - Cancel anytime
Your Reputation is Always On Display
Your Reputation is Always On Display
Before someone walks through your door, they're reading what strangers say about you and deciding if you're worth their trust. Here's what most business owners don't know:
Before someone walks through your door, they're reading what strangers say about you and deciding if you're worth their trust. Here's what most business owners don't know:
Before someone walks through your door, they're reading what strangers say about you and deciding if you're worth their trust. Here's what most business owners don't know:
73%
check Google reviews before deciding to visit a local business
73%
check Google reviews before deciding to visit a local business
73%
check Google reviews before deciding to visit a local business
89%
prefer businesses that respond to all reviews, showing you care about feedback
89%
prefer businesses that respond to all reviews, showing you care about feedback
89%
prefer businesses that respond to all reviews, showing you care about feedback
20%
of Google's local ranking algorithm depends on review signals and responses
20%
of Google's local ranking algorithm depends on review signals and responses
20%
of Google's local ranking algorithm depends on review signals and responses
How It Works
How It Works
Connect your Google Business Profile once. Then every review gets a thoughtful response automatically.
Connect your Google Business Profile once. Then every review gets a thoughtful response automatically.
Connect your Google Business Profile once. Then every review gets a thoughtful response automatically.
1
Connect Your Profile
Add us as a manager to your Google Business Profile. Takes 5 minutes. We'll walk you through it.
1
Connect Your Profile
Add us as a manager to your Google Business Profile. Takes 5 minutes. We'll walk you through it.
1
Connect Your Profile
Add us as a manager to your Google Business Profile. Takes 5 minutes. We'll walk you through it.
2
We Respond to Every Review
Positive reviews (4-5 stars) get handled automatically. Negative reviews come to you for approval first. You can edit or change anything manually anytime.
2
We Respond to Every Review
Positive reviews (4-5 stars) get handled automatically. Negative reviews come to you for approval first. You can edit or change anything manually anytime.
2
We Respond to Every Review
Positive reviews (4-5 stars) get handled automatically. Negative reviews come to you for approval first. You can edit or change anything manually anytime.
3
Track Your Progress
More responses = better Google rankings. More trust with customers. More time for you to run your business.
3
Track Your Progress
More responses = better Google rankings. More trust with customers. More time for you to run your business.
3
Track Your Progress
More responses = better Google rankings. More trust with customers. More time for you to run your business.
Built for Your Industry
Built for Your Industry
Every business is different. Here's how this helps yours.
Every business is different. Here's how this helps yours.
Every business is different. Here's how this helps yours.
For HVAC, Plumbers, Dentists, Contractors & More
You just finished a perfect service call. Customer was happy. Paid on time. Two weeks later? No review. But that one guy whose setup took longer than expected? He's already written three paragraphs about how you were "late."
Look professional without the effort: Every review gets a thoughtful response that makes you look attentive and engaged.
Rank higher in local search: Review responses are 20% of what Google uses to rank you in the map pack.
Handle complaints with grace: You approve every response to criticism before it goes live. No surprises.
Get more reviews with our smart collection system: After every job, send a branded review request via text, email, or QR code. Bad reviews stay private.
For HVAC, Plumbers, Dentists, Contractors & More
You just finished a perfect service call. Customer was happy. Paid on time. Two weeks later? No review. But that one guy whose setup took longer than expected? He's already written three paragraphs about how you were "late."
Look professional without the effort: Every review gets a thoughtful response that makes you look attentive and engaged.
Rank higher in local search: Review responses are 20% of what Google uses to rank you in the map pack.
Handle complaints with grace: You approve every response to criticism before it goes live. No surprises.
Get more reviews with our smart collection system: After every job, send a branded review request via text, email, or QR code. Bad reviews stay private.
Responses That Sound Like You
Responses That Sound Like You
Our AI learns your brand voice and responds naturally. See how we handle both the easy and tough ones.
Our AI learns your brand voice and responds naturally. See how we handle both the easy and tough ones.
Our AI learns your brand voice and responds naturally. See how we handle both the easy and tough ones.
CUSTOMER REVIEW
CUSTOMER REVIEW
"Visiting from out of town and stopped by based on the reviews. Great location and plenty of tables and space to have a conversation or work without being drowned out by noise. Jess is the best barista I've met - really cares about her craft, but also shows real interest in each customer and engages in authentic conversation. Got to learn more about the history of the coffee shop and the impact it's having in the community. Really neat place." -John
"Visiting from out of town and stopped by based on the reviews. Great location and plenty of tables and space to have a conversation or work without being drowned out by noise. Jess is the best barista I've met - really cares about her craft, but also shows real interest in each customer and engages in authentic conversation. Got to learn more about the history of the coffee shop and the impact it's having in the community. Really neat place." -John
"Visiting from out of town and stopped by based on the reviews. Great location and plenty of tables and space to have a conversation or work without being drowned out by noise. Jess is the best barista I've met - really cares about her craft, but also shows real interest in each customer and engages in authentic conversation. Got to learn more about the history of the coffee shop and the impact it's having in the community. Really neat place." -John
Our AI Response
Our AI Response
"Hey John! So glad you found us while you were in town. Jess really is amazing at what she does, and it's pretty cool that you got to hear about the community work we're doing here. Hope you'll stop by next time you're around!"
"Hey John! So glad you found us while you were in town. Jess really is amazing at what she does, and it's pretty cool that you got to hear about the community work we're doing here. Hope you'll stop by next time you're around!"
"Hey John! So glad you found us while you were in town. Jess really is amazing at what she does, and it's pretty cool that you got to hear about the community work we're doing here. Hope you'll stop by next time you're around!"
CUSTOMER REVIEW
CUSTOMER REVIEW
"Was not at all satisfied with my experience here. Very limited flavor selection, poor value for your money, no drink carriers available which was a huge inconvenience for me considering I was picking up multiple drinks for my work place. It also took forever even with nobody else there. The staff was very polite so that is the one thing they are doing a good job at. I would recommend going elsewhere if you’re looking at this trying to decide where to go for coffee." -Meadow
"Was not at all satisfied with my experience here. Very limited flavor selection, poor value for your money, no drink carriers available which was a huge inconvenience for me considering I was picking up multiple drinks for my work place. It also took forever even with nobody else there. The staff was very polite so that is the one thing they are doing a good job at. I would recommend going elsewhere if you’re looking at this trying to decide where to go for coffee." -Meadow
"Was not at all satisfied with my experience here. Very limited flavor selection, poor value for your money, no drink carriers available which was a huge inconvenience for me considering I was picking up multiple drinks for my work place. It also took forever even with nobody else there. The staff was very polite so that is the one thing they are doing a good job at. I would recommend going elsewhere if you’re looking at this trying to decide where to go for coffee." -Meadow
Our AI Response
Our AI Response
Thanks Meadow for taking time to share your feedback. We're sorry your experience didn't meet expectations, especially with the wait time. We completely understand how important drink carriers are when picking up multiple drinks and we're working on getting those added. We're also in the process of training new staff, so we're grateful for your patience during this time. We appreciate you noting our staff's politeness and would love to discuss your other concerns. Please contact us at (# hidden 4 website) so we can make things right.
Thanks Meadow for taking time to share your feedback. We're sorry your experience didn't meet expectations, especially with the wait time. We completely understand how important drink carriers are when picking up multiple drinks and we're working on getting those added. We're also in the process of training new staff, so we're grateful for your patience during this time. We appreciate you noting our staff's politeness and would love to discuss your other concerns. Please contact us at (# hidden 4 website) so we can make things right.
Thanks Meadow for taking time to share your feedback. We're sorry your experience didn't meet expectations, especially with the wait time. We completely understand how important drink carriers are when picking up multiple drinks and we're working on getting those added. We're also in the process of training new staff, so we're grateful for your patience during this time. We appreciate you noting our staff's politeness and would love to discuss your other concerns. Please contact us at (# hidden 4 website) so we can make things right.
What You Get
Four core outcomes that make your business stronger.
Four core outcomes that make your business stronger.
Four core outcomes that make your business stronger.
1
Save Time
Stop spending hours manually responding to reviews. We respond within 2-6 hours, every single time, automatically. Get your evenings back.
1
Save Time
Stop spending hours manually responding to reviews. We respond within 2-6 hours, every single time, automatically. Get your evenings back.
1
Save Time
Stop spending hours manually responding to reviews. We respond within 2-6 hours, every single time, automatically. Get your evenings back.
2
Sound Human
We train the AI on YOUR past reviews and responses to match your specific voice, tone, and style. Not templates. Every response references specific details from the review and sounds like you wrote it.
2
Sound Human
We train the AI on YOUR past reviews and responses to match your specific voice, tone, and style. Not templates. Every response references specific details from the review and sounds like you wrote it.
2
Sound Human
We train the AI on YOUR past reviews and responses to match your specific voice, tone, and style. Not templates. Every response references specific details from the review and sounds like you wrote it.
3
Rank Higher on Google
Stop spending hours manually responding to reviews. We respond within 2-6 hours, every single time, automatically. Get your evenings back.
3
Rank Higher on Google
Stop spending hours manually responding to reviews. We respond within 2-6 hours, every single time, automatically. Get your evenings back.
3
Rank Higher on Google
Stop spending hours manually responding to reviews. We respond within 2-6 hours, every single time, automatically. Get your evenings back.
4
Stay in Control
Positive reviews auto-publish after 2-6 hours. Negative reviews come to you first. You approve, edit, or reject before we respond. You can manually change anything, anytime.
4
Stay in Control
Positive reviews auto-publish after 2-6 hours. Negative reviews come to you first. You approve, edit, or reject before we respond. You can manually change anything, anytime.
4
Stay in Control
Positive reviews auto-publish after 2-6 hours. Negative reviews come to you first. You approve, edit, or reject before we respond. You can manually change anything, anytime.
Is This Right for Your Business?
Is This Right for Your Business?
Is This Right for Your Business?
This Is Perfect For You If:
This Is Perfect For You If:
This Is Perfect For You If:
You get 10+ Google reviews per month
You get 10+ Google reviews per month
You get 10+ Google reviews per month
You care about customer relationships, not just rankings
You care about customer relationships, not just rankings
You care about customer relationships, not just rankings
You want to sound professional without spending hours on admin
You want to sound professional without spending hours on admin
You want to sound professional without spending hours on admin
You're tired of ignoring reviews or using robotic templates
You're tired of ignoring reviews or using robotic templates
You're tired of ignoring reviews or using robotic templates
This Probably Isn't For You If:
This Probably Isn't For You If:
This Probably Isn't For You If:
You get fewer than 10 reviews per month (not enough volume)
You get fewer than 10 reviews per month (not enough volume)
You get fewer than 10 reviews per month (not enough volume)
You want to write every response yourself manually
You want to write every response yourself manually
You want to write every response yourself manually
You're looking for a cheap offshore VA service
You're looking for a cheap offshore VA service
You're looking for a cheap offshore VA service
Not responding to reviews doesn't cause stress
Not responding to reviews doesn't cause stress
Not responding to reviews doesn't cause stress
You're Probably Wondering
You're Probably Wondering
Here's what business owners usually ask:
Here's what business owners usually ask:
Here's what business owners usually ask:
How do I stay in control of what gets posted?
Positive reviews (4-5 stars) auto-publish after 2-6 hours unless you edit or reject them. Negative reviews (1-3 stars) come to you via email for approval/edit first. Nothing goes live without your okay.
You can also edit or change anything manually anytime. Log into your dashboard and adjust any response, even after it's published. You're always in the driver's seat.
How do I stay in control of what gets posted?
Positive reviews (4-5 stars) auto-publish after 2-6 hours unless you edit or reject them. Negative reviews (1-3 stars) come to you via email for approval/edit first. Nothing goes live without your okay.
You can also edit or change anything manually anytime. Log into your dashboard and adjust any response, even after it's published. You're always in the driver's seat.
How do I stay in control of what gets posted?
Positive reviews (4-5 stars) auto-publish after 2-6 hours unless you edit or reject them. Negative reviews (1-3 stars) come to you via email for approval/edit first. Nothing goes live without your okay.
You can also edit or change anything manually anytime. Log into your dashboard and adjust any response, even after it's published. You're always in the driver's seat.
What if the AI writes something wrong?
The AI is trained specifically on YOUR past reviews and responses to learn your voice, tone, and style. Every response is unique and references specific details from the review. Negative reviews require your approval before posting. You can edit, reject, or write your own response for anything. You're never caught off-guard.
What if the AI writes something wrong?
The AI is trained specifically on YOUR past reviews and responses to learn your voice, tone, and style. Every response is unique and references specific details from the review. Negative reviews require your approval before posting. You can edit, reject, or write your own response for anything. You're never caught off-guard.
What if the AI writes something wrong?
The AI is trained specifically on YOUR past reviews and responses to learn your voice, tone, and style. Every response is unique and references specific details from the review. Negative reviews require your approval before posting. You can edit, reject, or write your own response for anything. You're never caught off-guard.
Will customers know it's automated?
The AI is trained on YOUR past reviews and responses to match your specific voice and tone. It references specific details from each review and responds naturally. Customers can't tell the difference because it sounds exactly like you.
Will customers know it's automated?
The AI is trained on YOUR past reviews and responses to match your specific voice and tone. It references specific details from each review and responds naturally. Customers can't tell the difference because it sounds exactly like you.
Will customers know it's automated?
The AI is trained on YOUR past reviews and responses to match your specific voice and tone. It references specific details from each review and responds naturally. Customers can't tell the difference because it sounds exactly like you.
What if customers find out I'm using AI?
Many successful businesses are transparent about using AI to respond quickly. Other businesses don't disclose it, and customers don't ask. They just appreciate getting a response. If you prefer to be transparent, you can include it in your response: "Our team uses AI to help us respond quickly, and I've personally reviewed this."
What if customers find out I'm using AI?
Many successful businesses are transparent about using AI to respond quickly. Other businesses don't disclose it, and customers don't ask. They just appreciate getting a response. If you prefer to be transparent, you can include it in your response: "Our team uses AI to help us respond quickly, and I've personally reviewed this."
What if customers find out I'm using AI?
Many successful businesses are transparent about using AI to respond quickly. Other businesses don't disclose it, and customers don't ask. They just appreciate getting a response. If you prefer to be transparent, you can include it in your response: "Our team uses AI to help us respond quickly, and I've personally reviewed this."
How much time does setup take?
5 minutes to connect your Google Business Profile. We have a video that walks you through it. If you get stuck, we'll do it for you on a 15-minute call. Then we train the AI on your voice and you're done.
How much time does setup take?
5 minutes to connect your Google Business Profile. We have a video that walks you through it. If you get stuck, we'll do it for you on a 15-minute call. Then we train the AI on your voice and you're done.
How much time does setup take?
5 minutes to connect your Google Business Profile. We have a video that walks you through it. If you get stuck, we'll do it for you on a 15-minute call. Then we train the AI on your voice and you're done.
Can I cancel anytime?
Yes. No contracts. Cancel anytime by sending an email. If you're a founding client at $129/month, that rate stays locked in if you ever come back.
Can I cancel anytime?
Yes. No contracts. Cancel anytime by sending an email. If you're a founding client at $129/month, that rate stays locked in if you ever come back.
Can I cancel anytime?
Yes. No contracts. Cancel anytime by sending an email. If you're a founding client at $129/month, that rate stays locked in if you ever come back.
What if my business is different or complicated?
We work with service businesses, restaurants, and retail. If you get Google reviews, this works for you. During setup, we train the AI on your specific tone and industry language so responses match your voice.
What if my business is different or complicated?
We work with service businesses, restaurants, and retail. If you get Google reviews, this works for you. During setup, we train the AI on your specific tone and industry language so responses match your voice.
What if my business is different or complicated?
We work with service businesses, restaurants, and retail. If you get Google reviews, this works for you. During setup, we train the AI on your specific tone and industry language so responses match your voice.
Our Promise
Our Promise
Our Promise
30-Day Quality Guarantee
30-Day Quality Guarantee
If after 30 days you don't feel like the responses sound like you and make you look more professional, we'll refund that month. No hard feelings.
If after 30 days you don't feel like the responses sound like you and make you look more professional, we'll refund that month. No hard feelings.
If after 30 days you don't feel like the responses sound like you and make you look more professional, we'll refund that month. No hard feelings.
Simple, Transparent Pricing
Simple, Transparent Pricing
No hidden fees. No long-term contracts. Cancel anytime.
No hidden fees. No long-term contracts. Cancel anytime.
No hidden fees. No long-term contracts. Cancel anytime.
First 10 Clients
$129
per month - Your rate always
Up to 100 reviews/month included
Smart approval workflow (you control negatives)
Smart approval workflow (you control negatives)
Smart approval workflow (you control negatives)
Manual editing anytime
Manual editing anytime
Manual editing anytime
Google Business Profile optimization
Google Business Profile optimization
Google Business Profile optimization
30-day review catch-up
30-day review catch-up
30-day review catch-up
Smart review collection system
Smart review collection system
Smart review collection system
Cancel anytime
Cancel anytime
Cancel anytime
$297 Setup Fee (One-Time)
$297 Setup Fee (One-Time)
Google Business Profile audit and optimization
Google Business Profile audit and optimization
Google Business Profile audit and optimization
AI training on your brand voice
AI training on your brand voice
AI training on your brand voice
30-day review history catch-up (we respond to old reviews)
30-day review history catch-up (we respond to old reviews)
30-day review history catch-up (we respond to old reviews)
Personal onboarding call
Personal onboarding call
Personal onboarding call
Review collection system setup
Review collection system setup
Review collection system setup
Founders' Rate
Founders' Rate
Founders' Rate
After the first 10 clients, the price increases to $149/month for new customers.
Founding members keep the $129 rate permanently.
After the first 10 clients, the price increases to $149/month for new customers.
Founding members keep the $129 rate permanently.
After the first 10 clients, the price increases to $149/month for new customers.
Founding members keep the $129 rate permanently.
Getting more than 100 reviews a month? Lets talk about a plan that fits.
Getting more than 100 reviews a month? Lets talk about a plan that fits.
Getting more than 100 reviews a month? Lets talk about a plan that fits.
Limited Founders' Rate Spots
Limited Founders' Rate Spots
See How It Works for Your Business
See How It Works for Your Business
$129/month is your rate always. After the first 10 clients, the price goes to $149/month.
$129/month is your rate always. After the first 10 clients, the price goes to $149/month.
$129/month is your rate always. After the first 10 clients, the price goes to $149/month.
© 2026 Neuma Creative
Smart Review Responses is a service by Neuma Creative
© 2026 Neuma Creative
Smart Review Responses is a service by Neuma Creative
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